Privacy Policy
Legal Disclaimer
Effective Date: 01-01-2025
Company: ITD Innovation Information Technology
Website: www.itdtech.ae
Jurisdiction: United Arab Emirates – Emirate of Dubai
At ITD Innovation Information Technology (“we”, “our”, or “us”), safeguarding the privacy, integrity, and security of your personal data is a core principle of our business. This Privacy Policy outlines how we collect, use, store, process, and share your information when you access or engage with our website, services, products, or communication channels.
This policy applies to all users, customers, clients, partners, and site visitors.
1. Our Privacy Commitment
We are committed to:
– Transparent data collection and usage
– Implementing robust technical and organizational safeguards
– Giving users control over their information
– Full compliance with UAE regulations and international standards such as GDPR (when applicable)
2. Methods of Data Collection
We collect data through the following means:
A. Directly Provided Information
You voluntarily share data with us when you:
– Fill out a contact form or request for quotation (RFQ)
– Subscribe to newsletters or updates
– Place service or consultation requests
– Interact with our team via live chat, WhatsApp, or email
– Submit files or documentation for projects
– Apply for job opportunities
B. Authorized Third-Party Data
With your explicit consent, we may access:
– Linked social media profile data
– CRM or third-party platform data
C. System-Generated and Automated Data
Collected automatically during your interaction with our platforms:
– IP address, location (approximate)
– Device and operating system
– Browser type, referral source
– Pages visited and time spent
– Error reports and technical logs
3. Cookies and Tracking Technologies
We use:
– Essential Cookies
– Performance & Analytics Cookies
– Preference Cookies
– Marketing Cookies
You can adjust or block cookies via your browser settings.
4. Purposes for Data Processing
We use collected information to:
– Provide requested services
– Respond to inquiries and provide customer support
– Improve our website, content, and UX
– Personalize communications and service offerings
– Conduct internal analytics and market research
– Deliver newsletters and promotional materials (with consent)
– Comply with applicable legal obligations
– Prevent fraud, spam, and cyber threats
5. Data Sharing and Third Parties
We do not sell, rent, or trade your personal data.
Data may be shared with:
– Internal departments
– Trusted third-party service providers
– Legal authorities or regulators
6. Data Retention Policy
We retain personal data:
– As long as necessary for its purpose
– Up to 7 years for financial/accounting records
– Until you request deletion (unless legally restricted)
7. International Data Transfers
If your data is transferred or stored outside the UAE, we ensure it is protected with:
– Contractual data processing agreements
– Adequate security controls
– Secure encrypted transmission
8. Security Measures
We protect your information through:
– SSL/TLS encryption
– Secure cloud infrastructure
– Role-based access controls
– Multi-factor authentication
– Intrusion detection systems and firewalls
– Regular audits
9. Your Rights
You have the right to:
– Access your data
– Request correction
– Withdraw consent
– Request deletion
– Object to processing
– Lodge a complaint
To exercise these rights, email us at info@itdtech.ae.
10. Children’s Privacy
We do not knowingly collect data from minors under 18. If discovered, we will delete the data.
11. Legal Disclosures
We may disclose your data to:
– Comply with legal obligations
– Respond to lawful requests
– Protect our rights or public safety
12. Changes to This Policy
We may update this Privacy Policy. Continued use signifies acceptance of the updated policy.
13. Contact Us
ITD Innovation Information Technology
Al Garhoud Views Building, 7th Floor, Office 71101
Dubai, United Arab Emirates
Email: info@itdtech.ae
Phone: +971 50 986 2239
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